Privacy Policy

We at Divisoft AB believe the security of your personal data is a top priority and handle this data with the utmost respect. This Privacy Policy is intended to explain how, why and what type of personal information Divisoft AB collects.

Our Privacy Policy will clarify how we use and protect any information we gather either from the process of providing services to you or during your visit to our website.

Protection of Your Privacy

Divisoft AB will not collect or use your personal information for any other purpose than those we have outlined below unless you provide your consent. We will not disclose any information gathered, except with your consent

We will attempt to protect your information from loss, theft, unauthorized access, disclosure, copying, or modification

We believe it is important to keep data up-to-date and will make certain your information is as accurate as possible

If you make a request to access your personal data, Divisoft AB will endeavor to reply in a timely manner

We will make every effort to safeguard personal data

Data Collection

Divisoft AB may need a name, address, email, and phone number to fulfill our agreement with our customers.

The following is how we may collect your data:

- During a request for information about our products and services.
- By visiting our website
- Direct contact with our company via phone, personal meetings or email.
- By using social media

While there are many ways this data may be collected, Divisoft AB determines beforehand how this data will be collected, retained and safeguarded. Information is kept only as long as necessary to provide the services to our customers.

Why do we collect your information?

- To deliver goods and services at your request
- To honour a contract
- To provide customer service, respond to questions or conduct a survey
- To communicate with you regarding products, services, and quotes
- To comply with legal obligations
- To manage our business
- To take care of issues regarding customer safety
- To send emails to you with purchase order information or regarding services you requested
- To improve our website

Is your personal information shared?

We do not sell personal information that you share with us. It will not be traded or transferred to third parties for marketing purposes. We will only use your information to process your requests or as required by law.

We will only disclose your personal information because you have made a request, to administer services, to conduct a survey, or to provide government or law enforcement agencies with information during authorized disclosure according to legal proceedings.

Your rights

If you would like to see any information we store regarding your personal data, make any corrections or even to remove data from our system, please contact us via email.

You may also “unsubscribe” from emails from Divisoft AB and be removed from our distribution list by replying to an email and typing REMOVE in the subject line. We will process your request as soon as possible after receipt.

You may contact us regarding any issue via email or telephone +46 (0)8-540 248 09. We are located in Järfälla, Sweden. Please be advised that even though we will attempt to remove your data after you have withdrawn consent, some communication may have been completed before the receipt of your request.

If we are not notified, we will assume you have consented to our use of your data as outlined in this policy.

Website Use

Our website is updated on a regular basis. We may receive and store information that you have freely entered. All information collected is used only by Divisoft AB. We will not share your information unless you consent to or request such a transaction. If you choose to opt-out of emails from our company, you may unsubscribe as explained under Your Rights.

When you visit our website, a request to use Cookies could occur. An explanation of what cookies are can be found here Wikipedia - Website Cookies or here Google Analytics. You can set your browser to not accept cookies and to remove them under the browser settings. This can, however, cause some websites to not function properly.

Data Storage

We will make every attempt to store your data safely, and we will never keep your data longer than what is required to provide services as listed earlier in this policy or to meet legal obligations. We will attempt to comply with industry standards regarding technology. Information may be stored within cloud-based systems or (in rare cases) an on-site server or physical copies. Every effort will be made to protect your data no matter what form it is in. When information is no longer needed it will be disposed of in a secure manner.

We will use encryption methods to protect data transmitted over the internet and only authorized personnel will handle personally identifiable information. The environment used to store information will be secure to the best of our ability. A firewall will be used to protect our website from unauthorized external access.

Additional Information

The newest laws regarding how your information can be obtained, accessed, used, stored, and removed is listed here:

General Data Protection Regulations (GDPR)

These regulations became standard company practice within the EU as of 25 May 2018.

Contact Information

If you would like more information regarding our privacy policy, to provide feedback, or to ask about your personal information, you are welcome to contact us:

By email

Via post:

Divisoft AB
Sturevägen 3
177 56 Järfälla
SWEDEN

Privacy Policy Updates

We may need to update our privacy policy at any time. Future changes to this policy can always be found here on our website.